Customer service

Service technician

Your strong support on site. Highly trained service technicians are at your disposal during the full machine life of your system. No matter whether for installation, maintenance, in case of a breakdown or relocation of your plant. Our specialists offer fast and sustainable support for your machines.

Training

Learn about the potential of your Christ system our qualified training on site strengthens your employees' understanding of our machine technology. Achieve high production efficiency with your first-class trained personnel! Qualified machine handling will help you to reduce downtimes and achieve an optimal "return on investment".

Maintenance

With our customized maintenance contracts we help you to optimize the efficiency of your plant by avoiding downtime. We enable you to plan the maintenance costs of your plant over many years. The maintenance intervals and the scope of maintenance are determined together with you in order to offer you a maintenance contract that is individually tailored to your needs.

Machine modernization and upgrades

Oldie but Goodie?! You have a somewhat aging plant, but which is still performing well in your production through good service and proper maintenance? Here we would like to help you by our qualified consultation to maintain the value of this machine. Our service includes the exchange of "critical spare parts", which are no longer available due to supplier cancellations. We put together interesting packages for you to replace key components, such as updating your PLC control system including operating panel.

Documentation

At your request we will prepare the documentation you need for your applications and thus ensure the smooth operation of your plant. You will receive the documentation in paper form and interactively on a flash drive. Due to our extensive archiving we are able to make copies of operating manuals for you, even for older machines. This also applies to the archiving of your program files.

Do you have any questions, requests or suggestions regarding customer service?

You are a business customer and have any questions, requests or suggestions about our products and solutions? Or do you have general questions for the company or problems with this website? Please contact us directly. We look forward to helping you!

 

Harald Steinmüller

Contact us!

Harald Steinmüller
Tel: +49 8332 910 138
Christ Packing Systems GmbH & Co. KG
Johannes-Gutenberg-Straße 12
D-87724 Ottobeuren
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